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Nordia
By : Folio Design Inc
GRANDS PRIX DU DESIGN – 14th edition
Discipline : Interior Design
Categories : Office / Office > 54,000 sq.ft. (> 5,000 sq. m.) : Bronze Certification
Nordia, Canada's call center giant, called on Folio Design to rethink its facilities and overall image. The objective was to create a new identity for its centers in order to offer a distinctive and quality work environment for its users. The concept of the premises was completely redesigned, including traffic, collaboration areas, meditation zones and the cafeteria, always with the goal of enhancing the user experience. The concept had to be easily transposed from one site to another and be malleable for different regions, without losing the visual identity guideline. Adding a touch of wood creates a distinctive and timeless environment. Landmarks are created using color accents to help orient oneself in the predominantly neutral space. In each of the centers, the main conference room is centrally located in a blue cube with an integrated bench seat and creates an impact on the overall environment. The spaces are punctuated with graphic elements in line with Nordia's values. Thus, a total of 180,000 sq. ft. over 5 sites have been developed, Montreal (QC), Moncton (NB), Toronto (ON), Waterloo (ON), and Laval (QC), which is home to the head office. This transformation of the spaces redefines the standards of call center development and allows Nordia to affirm its position as an industry leader.
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